Administration Officer - South Brisbane, Australia - Mater Group

Mater Group

Verified Company

South Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Part time

Description

Job no: 500440

Work type:
Permanent

Location:
South Brisbane

Categories:
Administration

About the role
An exciting opportunity has become available for an experienced
Teleservices Administration Officer to join the Mater Health Service. This a
permanent part time position (16 hours per week)
working across a 24/7 roster.

The purpose of this position is to provide an efficient and effective and professional service for customers, patients and staff of the Mater Health Services through the Teleservices Centre and Reception in keeping with the Mater Philosophy.

Salary range:
$ $33.28 (MCA2) per hour plus superannuation and salary packaging.

What you'll be doing
In this position you will be responsible for the following:

Managing a high volume of calls and inquiries for Mater Health Services and resolve or redirect to the appropriate department / staff member / extension in a polite and professional manner
Act as receptionist for Mater Hospital Brisbane
Action all emergency codes as required and in accordance with hospital procedures.
Develop and maintain good knowledge of Mater Services, locations, personnel and information necessary to deal with inquiries customary to a forefront position
Monitor alarm systems including fire, medical gasses and security as required
Carry out administrative duties as required
Develop and maintain a good knowledge of rosters and term allocations and be able to utilise them as necessary
Participate in quality improvement activities including the development and maintenance of procedures relevant to the area and education and training activities
Contribute to and maintain an efficient, productive and positive workplace and communicate and cooperate with fellow workers to promote team work within the department
Attend/participate in regular, both singular and work team meetings to review current work practices and participate in appropriate developmental courses

About you

Demonstrated recent experience in a similar position (hospital or health setting highly advantageous)
To be available to work shift work including overnights, weekends and public holidays in accordance with the roster
Proficient typing skills and ability to utilise multiple computer systems
Personal attributes
A positive attitude and approach to work
A commitment to excellent service and accuracy
Mature, well presented, responsible and approachable
Demonstrated reliability, integrity and confidentiality
Demonstrated commitment to continued professional development

Why join us?

Mater is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that's because we employ exceptional people.
#MAKEYOURMATERMOVE

Via salary packaging arrangements, allocate some living expenses directly from your pretaxable income and ultimately increase your takehome pay
Access to package meal and entertainment expenses via salary packaging
Access to leading education and professional development via Mater Education
Access to our Employee Assistance Program and onsite pastoral care teams
Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
Access to onsite, discounted parking
Discounted food and beverage at various campus cafés and coffee venues

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Advertised: 15 Apr 2024 E. Australia Standard Time

Applications close: 26 Apr 2024 E. Australia Standard Time