Second in Charge Ballarat Full Time - For Health Group

For Health Group

Verified Company

Ballarat, Australia

5 days ago

Posted by:

Olivia Brown

beBee Recruiter

Full time

Description

The Company

ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the ForHealth Group.

The Role

The Tasks

Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
Ad hoc administrative duties and supporting the Practice Manager with daytoday operations
Opening and closing the Medical Centre
Fostering professional working relationships with team members, patients and medical staff
Maintaining compliance with organisational policies and procedures
Previous team leadership experience within a customer service role
Ability to work well under pressure
Excellent written and verbal communication skills
Excellent customer service skills
Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
Excellent timemanagement skills and the ability to multitask
Detail orientated
Initiative, ambition and ownership
High standard of presentation