Manager Client Services - Wollongong, Australia - NSW Government -Southern HDDSEM

NSW Government -Southern HDDSEM
NSW Government -Southern HDDSEM
Verified Company
Wollongong, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Manager Client Services

Location - Wollongong

Ongoing opportunity

Grade 11/12 - $134,411 - $155,445 p.a. + super

About us


The Department of Communities and Justice (DCJ) directly supports approximately 800,000 people every year and reaches a further million people through local community-based programs.

Our vision is to empower all people to live fulfilling lives and achieve their potential in inclusive communities.

We collaborate with government, non-government and community partners to work with children, adults, families and communities to improve lives and realise potential with a focus on breaking rather than managing disadvantage.


About the opportunity

  • Provide strategic leadership and management in all areas of the Community Service Centres (CSC) and be the senior representative of the Agency in the local community that your CSC serves.
  • Responsible for the delivery of the Agency's core functions and services to vulnerable children, young people and their families.
  • Responsible for providing leadership and direction as well as ensuring the professionalism and performance of professional and administrative staff within the CSC(s).
  • Be proactive in providing leadership to facilitate the implementation of agreed change at the front line in a way that aligns operational activities with the corporate and strategic directions of the Agency.

To be successful in this role you will possess the following:

  • Develop effective strategies and show decisiveness in dealing with emotionally charged situations, difficult and controversial issues
  • Build and monitor a workplace culture that values fair and inclusive practices and diversity principles
  • Promote and manage alliances within the organisation and across the public, private and community sectors
  • Establish excellence in Out of Home Care Practice across four teams of case work practitioners
  • Identify resource needs and ensure goals are achieved within budget and deadlines
  • Develop team/unit plans that take into account team capability, strengths and opportunities for development
  • Address and resolve team and individual performance issues, including unsatisfactory performance in a timely and effective way

About you

  • Tertiary qualification in a social work, social/Behavioural Science, Welfare or related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development
  • Valid driver's license
  • Willingness to travel
  • National Criminal History Record Check in accordance with the Disability Inclusion Act 201
  • Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
Download the role description


In return for your commitment, dedication and passion, DCJ offers:

  • Attractive base salary range $134,411
  • $155,445 p.a. plus employer's contribution to superannuation and annual leave loading
  • 4 weeks annual leave per year of service
  • Generous salary packaging options and other fringe benefits
  • Flexible work practices
  • Opportunities for learning and development and Internal career progression

We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.

We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.

We're focused on breaking, rather than managing, disadvantage. It's work that really matters.


Are you ready to join us?

  • As a Manager Client Services how would you lead with moral courage to inspire and guide practice to support Children and Young People in Out of Home Care ?
  • When have you supported practitioners to take collective responsibility for decisions they have made. What was the outcome for families?

Applications close - Monday 6th of February 2023 at 11:59pm.


Got a question?

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.

This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.


Other Information


A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.

**_
More jobs from NSW Government -Southern HDDSEM
See all jobs of NSW Government -Southern HDDSEM