Contact Centre Consultant - Melbourne, Australia - Genesis
Description
Contact Centre Consultant
NSW, Newcastle and the Hunter Region
- Want to build a career?
- Looking for flexibility to fit in with your lifestyle?
- Keen to access some great perks and benefits along the way
The Role
We are looking for passionate people who are prepared to put the customer at the centre of everything they do by delivering exceptional service.
Here are some things you'll be doing:
- Provide excellent customer service, by responding to customer's needs
- Ensure the quality of service meets agreed customer service standards
- Develop positive relationships with customers to provide the best customer experience
No experience required, all training provided.
About you
- A cando attitude
- Shows attention to detail
- Great telephone manner
- Team player
- Fast learner
- Good computer skills
- Positive, friendly, helpful and energetic
Requirements:
- Customer service and administration experience
- High resilience to pressure
- Attention to detail
- Good ability to problem solve and can multitask efficiently
- Police Check
- Working with Children Check
- Current First Aid & CRP Certificate
Benefits
- Free Gym membership
- Discounted Golf memberships
- Discounted Accommodation benefits
- Great starting salary
- Be part of a dynamic and growing team
- Fun work culture aimed at seeing you succeed
- Plus, many more staff benefits
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