Operations Assistant - Canberra, Australia - Kent Removals and Storage
Description
About you:
Exposure to the removals industry ideally with demonstrated success in operations and working in a team.
What else we are looking for:
- Operations experience in Removals, Road Transport, Storage or Logistics
- Car licence required
- Forklift licence preferred
- Ability to lift over 15kg required
- Willingness to learn and enthusiasm to grow your career
- Demonstration of developing sound operational understanding a willingness to learn how to juggle labour requirements, inventory, equipment, warehousing, purchasing etc
- You understand people and show enthusiasm to invest in their development and training
About the Role:
This position will provide 'up and coming' Operations people with an opportunity to learn Branch Operations Management from someone with years of Removals Management experience.
Providing Operational support to the Branch Manager, this position will assist with the careful planning and scheduling of all employee and vehicle daily programming for local, interstate, and international removals.
Some of what you will learn and will be undertaking:- Achieving personal, as well as operational team targets and KPIs
- Leading, coaching, mentoring, and managing your operational team to provide exceptional customer service and positive outcomes
- Working with managers and team members to identify opportunities for improvement, creating action plans and receiving commitments to ensure outcomes/results are achieved
- To control the activities of Operations in a costeffective manner.
- To oversee efficient employee and vehicle daily programming for local, interstate, and international removals.
- To ensure that all relevant systems and documentation are accurate, precise, and complete, within the WMS
- To ensure briefing and debriefing of crews occur in a timely manner
- Learning to manage operational service delivery issues to resolution
- Participating in Operational duties to cover staff and work with the team
Benefits:
- Training and development programs including Kent Academy traineeships
- Kent CARE Program focusing on staff wellbeing and mental health
- FleetPartners Fully Maintained Novated Leases
- Staff discounts on storage and removals services
- We believe in inclusiveness and workplace equality
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