Customer Service Officer - Perth, Australia - Embodied

Embodied

Verified Company

Perth, Australia

4 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

We are currently seeking a personable and professional Customer Service Officer for a privately owned dynamic company that provides replacement parts for mining equipment.

This is a fantastic opportunity as you will be provided with in-depth product training and become part of a professional and highly enjoyable work environment.

This position has become available due to the continued growth and expansion within the organisation.

We are seeking someone who takes pride in their work and has a passion for internal sales and customer service as well as being proactive and self-motivated.

KEY RESPONSIBILITIES:

Taking incoming sales inquiries and action in a timely manner
Assist clients with their queries and provide solutions to meet their needs
Provide quotations to customers
Take charge of sales transactions
Maintain regular contact with existing customers and build strong relationships
Report on sales pipeline to the Sales & Management Team weekly

KEY REQUIREMENTS:

Previous sales /customer service experience
Ability to learn and understand technical concepts
Excellent communication, presentation and time management skills
Previous quotation experience desired
Integrity, honesty & a passion for service
Selfmotivation and positive disposition
Sound written, verbal and numeracy skills
Ability to talk to people from the ground floor to senior management

This is a full-time permanent position offering security and longevity as well as the opportunity for you to professionally develop and progress.

With a reputation for excellent staff retention, you will be trained and supported by a team of industry professionals and have the opportunity to build your network within the mining sector.

To apply, please send your resume to Joe Norris via the link provided or call to discuss this opportunity further.