Marketing CRM Manager - Alexandria, Australia - Ampol

Ampol

Verified Company

Alexandria, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Full time 14-month contract:

-
Location: Alexandria, Sydney |
Work from home flexibility:

Grow your career in a supportive and inclusive environment

About Ampol
Our company has always been about more than fuel.

Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries and communities we engage with.

From our origins until today, we've always been inspired by the role we can play in people's lives - to keep them moving, to make journeys happen.

Here at Ampol, we are proud of our heritage as Australia's only owned fuel brand.

For over 100 years we have supported Australians to travel far and wide, and we'll be here for 100 more powering better journeys for today and tomorrow.

We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn.

Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180

About the role
In this role you will be responsible for implementing processes to maximise customer value and profitability. This role will be the liaison between the CRM, the business and the platform Adobe/Microsoft Dynamics.

Key Responsibilities

Leverage and maintain our Adobe Marketing Campaign system to support the Customer and B2B Marketing team with driving customer engagement and contact strategies
Maintain the automated workflows and the implementation of new automated workflows to engage targeted customer segments with alwayson campaigns to drive revenue growth and increase visitation
Partner with the Marketing Analytics Manager to establish tracking and reporting required to support Customer forecasting, planning and measurement of key programs and development of dashboards with key metrics
Support the Ampol App Marketing Team to manage the day to day technical requests and drive product enhancements in line with the overarching App strategy.
Responsible for daytoday task setting and direction of 1 junior FTE's within the team responsible for Campaign execution through CRM and Marketing Automation platforms

About you
You will be a strategic thinker with a commercial and analytical mindset. You will have the ability to simplify technical jargon to support the business. Strong communications, collaboration and stakeholder and partner management skills.

Key skills and experience

Degree in marketing, commercial, or business field and/or extensive CRM systems management and configuration experience
Prior recent experience with Adobe Marketing Campaign and Microsoft Dynamics
Proven strategic thinking and marketing expertise with the ability to use CRM systems to deliver on customer strategies
Demonstrated project management and implementation of CRM systems

Our benefits

We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
Career development and learning opportunities including LinkedIn Learning and other tailored training solutions
Ampol Limited Benefits | WORK180 Endorsed Employer
At Ampol we encourage vaccination against Covid19 as an effective measure in helping to protect our people and our communities._

**Applications close Monday 3 April 2023.