Production Assistant - Sydney, Australia - Guardian News & Media

Olivia Brown

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Description

We are seeking a production assistant to monitor sites and work with colleagues to ensure the highest editorial, technical, production and design standards are maintained across the network.


In this role you will

  • To deal with the daily flow of production requests and queries from the editorial and project teams across the Guardian's production offices globally
  • To troubleshoot technical problems that impact on editorial production, escalate these when necessary, and to manage communiqués about production issues across the organisation
  • To write daily traffic reports for editorial colleagues using our inhouse analytics tool
  • To assist and advise on digital best practices across the Guardian's platforms, supporting production desks internationally in upholding editorial standards
  • To work closely with digital development and product teams to help improve the production system and editorial tools
  • To complete production tasks for Guardian Australia as directed by Guardian Australia editors
  • To assist each news desk with production tasks associated with major breaking news stories
  • To assist with the creation of visual materials including videos, podcasts, quizzes, galleries, polls, competitions and bespoke multimedia pieces
  • To respond to concerns from the readers' editor, the legal team, managing editors and the syndication department
  • To process takedowns and corrections in a timely manner
  • To advise on the production of advertising features and to maintain the integrity of the Guardian's digital archive
  • To run those areas of the network not assigned to individual teams
  • To curate the Guardian's premium content series
  • To update and create guidelines around Guardian methods and practices
  • To work with IT department to diagnose and respond to technical issues
  • To assist with the creation and delivery of Guardian newsletters and other offplatform materials
  • To assist with delivery of content via Guardian social media platforms
  • To provide production training for production personnel and maintain user documentation on tools, the front end and external platforms
  • To assist with the packaging and arrangement of Guardian stories and features
  • To represent the team and build effective working relationships with colleagues globally
  • To liaise between commercial and editorial departments so as to ensure transparency across the business
  • To assist in the building of responsive charts, cartoons, diagrams, graphs, maps and other visual storytelling tools
  • To assist with quality assurance and testing of Guardian interactive projects, including page weighting, bugs and general user experience
  • To advise on technical implementation of sponsored materials
  • To liaise with London production/technical/editorial teams to be aware of technical and production issues across all areas of GNM digital development
  • To build effective working relationships with colleagues across relevant departments within Guardian News and Media

You'll bring.

  • A passion for independent journalism and an understanding of our editorial code and values
  • Journalistic experience in a print or online environment
  • Understanding and enthusiasm for The Guardian's editorial values
  • Experience of working in a changing and pressurised environment
  • Knowledge of web production and design
  • Demonstrable enthusiasm for and interest in web journalism
  • Experience with content management systems
  • Knowledge of web production and design
  • Delivery focussed and ability to find creative solutions to problems
  • Able to remain calm working under pressure and to tight deadlines
  • Able to do routine work consistently and efficiently
  • Efficient, organised and good at managing priorities
  • Excellent attention to detail
  • Computer skills, including CMS
  • Web design skills desirable, including intermediate Photoshop and Illustrator
  • Strong interpersonal and effective communication skills, with an ability to build effective working relationships with people at all levels and in multiple time zones
  • Ability to give difficult feedback to senior members of staff
  • Organised, tactful, able to work on own and as part of a team
  • Determination and willingness to go the extra mile

About working at Guardian Australia

  • Hybrid working
  • Employee assistance program (EAP) to support employee wellbeing
  • Paid volunteer leave
  • Dedicated diversity and inclusion employee groups, action plans (including our Reconciliation Action Plan) and cultural competency training
  • Guardian digital subscription


For more information please view the full job description
here.**This role is being offered on a full-time, permanent basis, working over a seven-day roster with early starts or late finishes.

We believe that our role in the Australian media is to give a voice to the most marginalised people in society and value and respect all differences in all people — including people of colour, Aboriginal and Torres Strait Islander peoples, people fr

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