Operations Support Officer - Mount Waverley, Australia - TQSolutions

TQSolutions

Verified Company

Mount Waverley, Australia

2 weeks ago

Posted by:

Olivia Brown

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Description

About Bapcor

Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions.

The company is listed on the Australian Securities Exchange (ASX) and operates in a competitive environment succeeding on the basis of superior customer service, innovation and extensive product range.

Bapcor's core business segment is automotive which covers Trade, Retail & Service, and Specialist Wholesale businesses. The Trade businesses include Burson Auto Parts, Precision Equipment and BNT.

Retail & Service businesses are Autobarn, Autopro, Car Parts, Sprint Auto Parts, Opposite Lock, Midas, ABS and the Shock Shop.

Specialist wholesale businesses include AAD, Bearing Wholesalers, Baxters, MTQ, Roadsafe, JAS Oceania, HCB, Diesel Distributors, Federal Batteries, Premier Auto Trade, AADi, Don Kyatt Light Commercial and many more.

About the Role

This is an important role contributing to the day to day operation of our Burson Auto Parts team.

The primary function is to assist the network with daily operational issues, provide a level of technical and administration support plus, offering generalised support to the wider trade business.

Other key responsibilities include:

First point of contact for the support office including coordinating with the IT Service Desk on IT issues.

Effectively managing day to day general operational queries logged via a ticketing system.

Maintaining accurate documentation and uploading across various platforms

Provide general support to the store network for regular business functions such as stocktake schedules, new store openings and relocations, intranet and website updates, ordering of supplies and general promotional events.

About You

You must be a genuinely customer focussed individual who has previous experience working in a similar operational support role.

Excellent communication skills are essential, with ability to prioritise competing demands in a busy work environment.

You will enjoy multi-tasking and super adaptable from answering and following up calls, to producing presentations on Powerpoint and data input.

Intermediate to advanced Excel, word and Powerpoint is essential.

Why join Bapcor?

Australian owned, ASX listed company.

Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions

Opportunity to make a genuine impact in a growing organisation.

Potential for career growth and personal development.

Exclusive discounts and benefits across our Burson Auto Parts trade stores as well as our retail stores including Autobarn, Opposite Lock, Midas Australia, and ABS Service Centres.

Paid Parental Leave & Employee Assistance Program.

Bapcor is an equal opportunity employer.