Customer Service Natural Health Industry - Sydney, Australia - DCL Recruitment

DCL Recruitment
DCL Recruitment
Verified Company
Sydney, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description
Commence September 4

Full Time role working for a Leading Brand


Our client a leading brand within domestic and international markets, is looking for additional help in their customer service area due to a recent surge in business.


We require someone with strong communication and organisation skills who has previously worked within a corporate environment assisting customers and to often tight timelines.

We will need you to have a bright and can do attitude to assist this friendly and professional team get through this busy period.


Responsibilities:


  • Process purchase orders
  • Live chat (online customer service)
  • General admin duties
  • Liaise with Warehouse and logistics

Skills / Experience

  • Excellent communication skills
  • Confidence & maturity to deal with difficult customers
  • Previous phone based customer service experience
  • PC skills / MS Office
  • Experience using ERP & CRM systems
  • High level phone call etiquette and call handling skills

_Ideally you will have experience working in the Pharmaceutical / Medical Device Industry_

_To be successful this role requires a high level of autonomy and ability to self-direct work_

  • Good hourly rate paid weekly $$$
  • Office based role with some flexibility to work from home once trained
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