Associate Analyst - Sydney, Australia - Balance Recruitment

Balance Recruitment
Balance Recruitment
Verified Company
Sydney, Australia

4 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Global fintech corporation is looking for a junior/mid level
Network Analyst to work in a 24/7/365 Global Network Operations Support Center - 12 hour Day shifts (6am-6pm) (Thursday, Friday, Saturday and alternate Wednesday).


Looking to staff this team with exceptional junior talent who is a natural communicator, with an outstanding phone manner and strong customer focus.


Summary:


  • Provide 24x7x365 technical operations support for global infrastructure; with focus on minimizing impact to Customers and internal users.
  • This specific opportunity is for entry level staff to monitor the infrastructure and be a key stakeholder in Incident and Change Management processes.
  • Regularly perform data analysis to determine performance and identify areas of improvement.
  • Demonstrate a can do/will do attitude.
  • Customer service focus that shows you will always go the extra mile.

Role:


  • Execute Incident, Change, and Problem Management processes.
  • Perform effective vendor management techniques to ensure forwardprogress managed Incidents.
  • Monitor the performance of traffic, systems, and central site processing, addressing anomalies detected.
  • Route central site and customer traffic as necessary to minimize downtime and impact to the brand and business.

Requirements:


  • Technical experience in at least 1 of the following
    :Networking, UNIX, Production Control, File Transfer.
  • Entry level UNIX scripting and tool monitoring,
  • Intermediatelevel knowledge of network routing, switching, and tunneling.
  • Strong problem and troubleshooting skills.
  • Passion for learning and thrive in a fast paced environment.
Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of the community to apply.
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