Service Manager - Blenheim Road NSW

Job Summary

A Snapshot of Your Day Siemens Energy has a fantastic opportunity for a Service Manager to join our Gas Services team based at our North Ryde office Reporting to the Service Operations Manager As the successful applicant you will be involved in project and operational management project execution and services for Control and Digitalisation systems to installed base customers in the power generation market This role requires a proactive individual with strong communication skills a customer-focused mindset and the ability to work collaboratively with various teams to drive service excellence business growth The ideal candidate will have a strong technical background experience in service management passion for delivering exceptional customer experiences How You ll Make an Impact Lead support develop business achieve service business targets Driving continuous improvement of service project processes templates best practices Project Management of service projects including onsite service maintenance works Accountable delivery assigned tasks deliverables on schedule within budget level quality EHS Provide exceptional customer service aiming Customer Satisfaction Score CSS Promoter Score minimum 9 Demonstrates leadership interculturally encourage positive team environment recognizing achievements celebrating milestones maintaining morale challenges Oversee field operations ensuring team goals met efficient effective Drive continuous improvement service quality operational efficiency directly contributing profitability Develop mentor train field engineers upselling key products emphasize importance customer satisfaction Address complaints concerns quickly professionally maintain strong relationships repeat business Be available customers visiting sites develop nurture strong technical relationships Maintain accurate records activities contracts interactions reports management regular basis Participate design development as needed Secure sales collaborate internal ensure successful delivery solutions Coordinate contractors vendors internal timely successful completion Ensure all operations comply relevant regulations policies promote culture safety What You Bring Sound engineering degree Electrical Electronic I&C equivalent years I&C sales management may advantageous Project plant realization engineering services Excellent leadership communication sales customer skills Good soft especially English Ability under pressure handle stress Comfort working diverse managing multiple strategic focus Knowledge Siemens DCS SPPA-T3000 plus About Team Our Gas Services division Low-emission power generation through decarbonization Zero low emission power generation gas turbines roof steam turbines generators Decarbonization opportunities modernization digital fleet Who Siemens Energy At Siemens Energy we are more than just energy technology company With ~100 dedicated employees countries develop technologies ensuring growing demand global community reliably sustainably Technologies created research departments factories drive transition provide base sixth worlds electricity Find out how difference

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