Student Help Advisor - Sydney, Australia - University of New South Wales
Description
Job no: 524143
Work type: full time
Location: Sydney, NSW
Categories: Administration, Student Services
Student Help Advisor
- Employment Type: Full Time (35-hour week)
- Duration: Continuing Role
- Remuneration: $82,818- $93,711 (+ 17% superannuation and leave loading)
- Location: Kensington NSW (Hybrid Flexible Working)
About UNSW:
UNSW offers a unique work environment, filled with a diverse and skilled community dedicated to exceptional achievements. We aim to be strategic, practical, and intentional in all our endeavors, setting us apart as a leading global university and a proud member of Australia's esteemed Group of Eight. If you seek a challenging and rewarding career, look no further.
Why Your Role Matters:
The Student Help Advisor plays a vital role in various administrative tasks, ensuring top-notch service for student inquiries and prioritizing the student experience above all else. This position also promotes ongoing enhancements in service quality and processes.
Who You Are:
- Relevant tertiary qualification with relevant experience or equivalent competencies.
- Proven track record in customer service and advising stakeholders on complex matters.
- Strong communication skills for effective interaction with diverse groups.
- Ability to interpret policies accurately and provide resolutions.
- Capacity to work efficiently with attention to detail.
- Team player with adaptability and networking skills.
- Aligned with UNSW's values and policies.
- Understanding of health & safety responsibilities.
Special Requirements:
- Availability during the Christmas/New Year period.
- Potential weekend and after-hours shifts.
How to Apply:
Submit your CV and a Cover Letter addressing the Selection Criteria.
Applications close: Sunday 5 May - Before 11:55pm
Get in Touch:
Georgia Kelso
Talent Acquisition Coordinator
UNSW is dedicated to promoting equity, diversity, and inclusion. We encourage applications from individuals of various backgrounds and offer workplace adjustments for people with disabilities.
Position Description
Advertised: 18 Apr 2024 AUS Eastern Standard Time
Applications close: 05 May 2024 AUS Eastern Standard Time
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