Change Manager - Sydney, Australia - Commonwealth Bank of Australia

Olivia Brown

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Olivia Brown

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Description

Change Manager - 8 months Fixed term contract

See yourself in our team:


The Financial Crimes (FC) Domain brings together key capabilities to disrupt financial crime & deliver on our regulatory obligations to protect our customers and community.


This role will join the FC OCM team, which supports the execution of the Group's Financial Crime Compliance strategic initiatives.

Working in partnership with our Crews and business stakeholders, the OCM team aims to simplify changes for our people and customers.

Together we educate, enable and embed financial crime across the business.


About the role


As the Organisational Change Manager, you will lead a Crew's change initiatives impacting thousands of people, giving you the opportunity to use your agile mindset, think creatively and deliver high quality change interventions that are fit for purpose.


Working closely with the Crew Lead, Product Owner, change owner, squads and key business stakeholders to understand and manage the change for your crew, you will lead the approach and delivery ensuring effective and sustainable embedding of change.

You will report to a Chapter Lead within the FC OCM team

  • Leads the effective delivery of the Crew change solution; working cross functionally to ensure the change outcomes are successfully achieved.
  • Facilitates change management activities to deliver a comprehensive change management approach; developing fitforpurpose change solutions that deliver value and maximise change adoption.
  • Provides change advice to crew delivery teams; stakeholders and senior leaders; working as a key business partner/advisor.
  • Conduct detailed change impact assessments that reflect an understanding of the impact of the change on the business and other areas of the Group, associated people risks and how these impacts will be managed.
  • Contributes to the development of Crew and squad's change objectives and measures of success
  • Contribute to and/or design and develop change collateral as required (e.g. OCM Plans, presentations, training materials, communications, feedback surveys and reference material).
  • Transition change into business as usual, using metrics to monitor progress /adoption / sustainability
  • Collaborate across the Change Management Chapter Area and Practice to drive knowledge sharing, learning and problem solving.

Experience and qualifications:


  • Financial Crime experience & knowledge
  • Project based organisational change management experience
  • Experience in planning for and conducting training sessions, managing stakeholders and producing communications
  • Demonstrated personal characteristics of resilience and adaptability
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Advertising End Date: 15/02/2024

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