Day Therapy Receptionist - Camperdown, Australia - Chris O'Brien Lifehouse

Chris O'Brien Lifehouse
Chris O'Brien Lifehouse
Verified Company
Camperdown, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

When it comes to cancer care, choose hope.

  • Chris O'Brien Lifehouse is an internationally recognised independent, notforprofit cancer hospital leading the way in delivering patientcentered cancer care. It is one of only two comprehensive cancer centers in Australia, characterised by a concentration of worldleading cancer expertise and services in one facility, as well as leadership in clinical care, research, worldleading Biomedical Innovation Hub, and education. The Chris O'Brien Lifehouse model of care is multidisciplinary, patientcentered, and researchbased, delivered through integrated and colocated services including Australia's largest You Can Centre for young people. We seek passionate, caring, and dedicated staff who align with our Founder's vision of creating a collaborative environment in which, respect, discovery, empowerment, and nurture, thrive in the interests of our patients._
  • World class facility
  • Part time position 2 days/week
  • Located a few minutes' walk from Newtown and the University of Sydney
  • Comprehensive employee benefits including smart salary and fitness membership discounts
At Chris O'Brien Lifehouse the Day Therapy team is responsible for delivering chemotherapy treatments to patients.

Your challenge as the Day Therapy Receptionist will be to effectively manage the front line services to all patients undertaking care by the Day Therapy team


Your responsibilities will include:

  • Triage enquiries and the needs of patients; ensure the smooth operation and clinic flow for patients and doctors and undertake all elements of booking, registering and billing of patients
  • Clerical administration within the ambulatory clinics and treatment areas
  • Work in close liaison with the department clinical staff, front office, health information service and other patient services teams.
  • Accurate and timely collection of patient details, which will be entered into the ICT systems.
  • Responsible for patients completing all of the required paperwork and claim forms and collection of all relevant fees.
  • Undertake financial estimates / quotations for patients; Medicare and health fund checks and provide as accurate as possible informed written quotation for the patient's intended treatment plan, ensuring that this is clearly communicated to the patient.


To be successful in this role, you will be an outstanding communicator with demonstrated reception skills and the ability to work within a busy department.

Experience within the health Industry and working with Patient Admin systems and customer service is highly desirable.

You must have the right to work in Australia.

  • At Chris O'Brien Lifehouse, we are committed to providing a working environment where each individual is valued, respected, and supported to progress. Our priority is to ensure culture, policies, and processes are truly inclusive and that no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, gender, culture, disability, LGBTIQA+ identities, family and caring responsibilities, age, or religion. We encourage everyone who meets the selection criteria and shares Chris O'Brien Lifehouse values to apply._
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