Venue Team Leader - Menai, Australia - ICC Group

ICC Group

Verified Company

Menai, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Full time

Description

An exciting leadership opportunity within a great team Opportunities for
professional development and
progression will keep you succeeding in all areas of our business.

A fun, fast-paced, dynamic environment means no two days will be the same.

Whether you're up and coming or had years of experience, you'll acquire new skills and solutions to problems will come from thinking on your feet.

If you are looking for progression - this is the opportunity for you

The main duties of the role include:

Provide leadership and support to the frontline team
Provide ongoing feedback and support to staff
Support training, onboarding and coaching of new starters
Ensure a positive customer experience for our guests
Deal with customer feedback and offer positive outcomes and solutions

To succeed in this role, you will have:

Demonstrated experience in leading a team
A valid RSA and RCG competency card
Confidence to work independently and resolve issues
Great communication skills both verbal and written
Flexibility and availability to work across the operating hours of the Club
Able to work a rotating shift roster including weekends, nights, public holidays

Some benefits to expect: