Technical Account Manager - Sydney, Australia - Optus

Optus

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Technical Account Manager:

Date:18-May-2023

Location:
Sydney (Macquarie Park HQ), Australia

Company:
Singtel Group

About the role

Operating within the Satellite Sales team with a focus on the
Broadcast & Media segment, the role is responsible for the maintenance and growth of revenues as well as the product lifecycle, delivery and change support for existing and new satellite products & services.

There are five key elements to the successful effectiveness of this role;
-
Account Management

Manage a nominated number of accounts, delivering on revenue, EBITDA and GM targets in line with AOP and target setting.

-
New Business Development

Generate new / incremental business from existing and new Broadcast & Media accounts and opportunities.

-
Solutions Management

Provide broadcast & media technical advice/expertise at an SME (Subject Matter Expert) in the commercial adoption of solutions and services, to assist in the development of longterm profitable business relationships with our customers.

-
Product Management Input

Act as "Product Champion" and technical specialist on designated products to support the Strategic Account Manager and other Sales team members.

-
Delivery Management - leading the end-to-end delivery of customer services ensuring customer and internal satisfaction is very high.

About you

This is a consultative product and sales specialist role. Experience in the development of longterm business relationships and developing strategic sales & product plans are crucial.
Broadbased telecommunications experience of supporting the broadcast & media industries with a strong concentration on project management. Excellent financial principles with the ability to produce costing models.
5 years working experience in a similar industry in the provision of technical advice in relationship and strategic sales environments.

So, Why Optus?
Our vision is to be Australia's most loved everyday brand with lasting customer relationships. By creating unique customer connections, being digital everywhere and delivered by our amazing people.

Every role at Optus helps us to achieve our vision.

We believe in the value of an inclusive and diverse workforce for our people to build stronger connections within our teams, with our customers and fuel innovation.

We're a highly collaborative workplace, and offer a range of perks such as:

Discounts to Optus products and services, and to over 400 retailers Australia wide
Hybrid ways of working
Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office (Sydney)

It starts with Yes

To find out more about our culture at Optus, go behind the scenes with our people by searching
#OptusLife on LinkedIn.

Please no recruitment agencies, we'll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.

As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter.

We have a COVID-19 Vaccination Policy and also require vaccination to enter our workplaces.

Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.