Temporary Opportunity - Canberra, Australia - Australian Public Service Commission (APSC)

Australian Public Service Commission (APSC)

Verified Company

Canberra, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Canberra

Type of temporary opportunity:
Temporary s26 Transfer

Duration of opportunity:
up to 6 months

Working arrangement:
Full Time

Classification:
APS 3

Contact Officer:
Kahlia Haar,

Closing Date: 11:30PM AEST, Sunday, 13 August 2023

About the Team

The APS Academy works to ignite a culture of learning and enable APS people, teams and organisations to have the fundamental capabilities to excel as a high performing, skilled and connected one-APS workforce.

To assist with enhancing the capability of the APS workforce, we:

Build capability in the APS craft and enable APS people and teams to share knowledge and networks to collaborate
Provide access to leading learning and development programs, resources and experiences across the APS
Maximise the impact of learning and development expertise and investment in the APS
Leverage and connect key networks and stakeholders to facilitate knowledge sharing and best practice
Engage, grow, retain and deploy oneAPS talent and capability in a purposeful way.

About the Role

Key responsibilities include:

Provide support to external stakeholders as an initial point of contact for the APS Academy including:
attending to enquiries on the APS Academy hotline in a prompt and efficient manner

- meeting and greeting participants/stakeholders attending learning and development courses at the Academy in a courteous and friendly way.
- identifying, triaging and escalating requests in the APS Academy inbox

Thinking of what value, you can add to each interaction as the initial point of contact.
Undertaking enrolment, administration and logistic activities for scheduled learning programs i.e. Administer course information in the Learning Management System
Undertaking a range of activities to support the delivery of a large program of events for the Academy.
Resolving issues, conducting research and performing high level services to internal and external stakeholders
Contributing to and monitoring information resources e.g., procedures, processes and documents
Contributing new ideas and maximising the benefits of change, including the identification of opportunities to improve the efficiency of business processes.
Adhering to workplace safety, equity and diversity, participative management and effective workplace environments and acting in accordance with the APS Values and Behaviour

Additional Information