Food & Beverage Team Leader (All Rounder) - Glen Waverley, Australia - NOVOTEL

NOVOTEL

Verified Company

Glen Waverley, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Company Description

Novotel Melbourne Glen Waverley is a successful 4.5 star hotel comprising 200 guest rooms, restaurant/bar & conference facilities, situated in a bustling business district and at the gateway of the Dandenong Ranges._

Job Description:

MEZE Restaurant Food & Beverage Supervisor

Reporting to the Director of Food and Beverage, you will be responsible for the efficient operation of this fastpaced restaurant which provides world class wine, food and service to our guests. Leading by example with a handson approach you will support and develop a team who thrive in a highpressure environment, whilst ensuring their engagement in the delivery of personalised and attentive customer service_

What will you be doing?

Ensuring the Customer experience flows smoothly from beginning to end.
Organizing the correct seating for our bookings Customers, and Walk-Ins.
Coordinating and liaising with the Chef's from the pass, to the table.
Organizing the floorstaff to ensure the delivery of your service is seamless.
Setting, reviewing and maintaining the high service standards expected of a 4.5 Star hotel Restaurant
Work closely with F&B Manager and Conference & Events Team
Assist with training and developing of team members on product knowledge
Liaise with the kitchen on menu, guest feedback and service improvements
Effectively handle guest and team feedback
Work a rotating roster across weekdays, nights, weekends and public holidays across all F&B operations

Qualifications:

Qualifications:

Previous experience in leading team members
Strong restaurant/bar/conferencing service experience (hotels preferred)
Ability to effectively manage fast paced environments within the restaurant, bar and conference & events (hotels preferred)

Additional Information

Benefits and perks

Free onsite parking
Worldwide Accommodation & F&B Discounts
Flexible working arrangements
Training and career development opportunities
Recognition when you reach your employment milestones, including an accommodation voucher to stay at the hotel