Relief Manager - Goulburn, Australia - Ingenia Communities

Ingenia Communities

Verified Company

Goulburn, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

You might not have heard about Ingenia before, and we tend to fly under the radar.

Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets.

We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

About the Role

We are seeking a dynamic Relief Manager to provide Operational support across our aged care villages across the Goulburn/Bathurst region.

This is a multi-site opportunity that will be responsible for relieving our Community Managers & Village cooks in times of absence, including the day-to-day management of the Community, asset enhancement, financial and people management, resident satisfaction, risk and legislative compliance.

This is a fantastic opportunity for an individual looking to move into a full-time long-term career as a Community Manager.

You will be offered ongoing support and development opportunities as our portfolio of communities continues to grow

Key Accountabilities

Ensure the Community is always providing quality services to residents in line with industry best practice and/or as directed by management
Ensure the Community is presented to a high standard by attending to cleaning / upkeep and Community building/kitchen cleanliness and compliance
Manage staff, residents and visitors who attend the Community
Conduct and report on site audits (including kitchen) to ensure the appropriate standards are being maintained
Provide support to residents by ensuring their health and wellbeing is a key focus
Actively strive to increase occupancy in line with budgets
Engage key community contacts to promote the Community and drive business outcomes.
Support the resident community in the delivery of residentinitiated social groups and events

About You

Current "C" class drivers' license (site dependent)
Excellent administrative, financial controls and practices
Ability to identify problem areas and to use initiative and effective communication skills to resolve these issues
Ability to respond well to emergency situations
Confident and proficient at reasoning with people
Ability to work without supervision and problem solve

**Culture and Benefits