Customer Service Consultant - Melbourne, Australia - Sharp & Carter

Sharp & Carter

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Inclusive and supportive team environment | Varied and exciting opportunity

Located in Melbourne's south

- east | Flexible working arrangements.

Career Progression | Competitive salary package

About the role
***We are looking for an energetic and passionate Customer service professional who possesses exceptional communication and interpersonal skills, as your ability to exert influence across the business will be fundamental to your success. This role is ideal for someone who is looking to take their customer service career to the next step.

Duties

Internal liaison with other departments for order completion
Reach and maintaining KPI's set within in the customer service sector
General administrative duties and adhoc tasks as required
Freight and shipping administration
Handling and resolving complaints
Has knowledge of product lines and various marketing promotional services
Processing orders

Skills and Experience
***The successful applicant will have a strong background as a customer service administrator with a proven ability to work autonomously and be solution focused. The following experience is also essential to progress within the role.

A strong attention to detail and problem solver
The ability to manage and priorities a number of tasks at once
Establish and maintain effective customer relationships
Strong verbal and written communication skills

About the company
***Our client is a leading security expert with over 500 employees across Australia and New Zealand dedicated to providing the best solution for individual needs. They pride themselves by putting their principals in to practice, creating a warm, supportive and inclusive team culture.

For confidential discussion please contact Thamasha Gunasekara on