IT Services Manager - Brisbane, Australia - Hudson Australia
Description
As the Program Leader for ICT Services, you'll spearhead a team of dedicated professionals committed to delivering excellence at every turn.
As the Program Leader for ICT Services, you'll spearhead a team of dedicated professionals committed to delivering excellence at every turn.
Your Key Responsibilities:
- Lead and manage daytoday operations, ensuring service standards and business outcomes are exceeded.
- Collaborate closely with stakeholders to optimize technology solutions that meet evolving business needs.
- Support project success by maintaining flexible and available capabilities for operational and projectrelated deliverables.
- Cultivate effective relationships with internal and external stakeholders, fostering collaboration and innovation.
- Provide expert advice to senior management on technology strategies and issues.
- Manage technology budgets, ensuring efficient allocation of resources.
Your Leadership Competencies:
- Leads strategically: Analyse multiple perspectives to recognize broader implications and drive strategic initiatives.
- Makes insightful decisions: Demonstrate courage in decisionmaking, even in the face of conflicting information.
- Drives accountability and outcomes: Empower others to take ownership and report on their responsibilities.
- Demonstrates sound governance: Proactively manage risks and facilitate collaborations to develop contingency plans.
Your Technical Competencies:
- Proven experience in a similar role
- Strong technical knowledge of networks, cloud services including Microsoft Azure, Microsoft 365, and Dynamics 36
- The ability to develop and foster effective relationships with a broad range of people at various levels, both internal and external to the organization
- A record of accountability for the development, monitoring, and management of ICT capital and operating budgets
- Demonstrated ability to work under pressure both autonomously and within a highfunctioning team
- A track record of achievement in complex organizational and technological environments where change is the norm
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