Account Manager - Melbourne, Australia - Australia Post

Australia Post
Australia Post
Verified Company
Melbourne, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Job no:


Brand:
Australia Post


Categories:
With our customers, Business support


Work type:
Permanent Full Time


State:

VIC

Location:
Melbourne


Australia Post provides essential services for the community and amongst these are the commercial offerings that we deliver to banking & financial services businesses.

With most large banks and financial institutions as our customers, we are delivering like never before to ensure their success in servicing the Australian people.


With a vast array of solutions that they can offer these institutions, the Financial Institutions team of Account Managers and Strategic Relationship Managers are key team members within our business.

The team are obsessed with delivering for our customers and focus on enabling sustainable growth for our major accounts.


Working with a well-established, empowering and enthusiastic people leader, you will be managing the accounts and being the main point of accountability for a portfolio of our largest banking & financial services clients.

This will include the end to end ownership of customer accounts, including relationships and commercials.


Within this role you will bring a strategic outlook in planning your portfolio and you will be accountable for building senior relationships to both retain existing revenue through contract renewals and deliver sustainable growth in new business opportunities.

You will have a service focus and build strong internal relationships, to help navigate our customers through a complex network in order to provide solutions.


Your Commercial Priorities Will be:


  • Delighting our Customers by developing and implementing a customer centric strategic account plan.
  • Managing account relationships by meeting and calling executive level stakeholders within your client portfolio.
  • Identifying and qualifying opportunities within customer accounts.
  • Engaging with customers on key retention activities.
  • Managing the commercial side of customer contracts with multiple stakeholders, internal and external.
  • Creating a Sustainable future by developing accounts and working to make clients aware of products that enable sustainable development within their business.
  • Supporting one another by contributing to a positive team environment, and working cross functionally to solve any problems that customers in your portfolio may encounter.

We are looking for someone who is:

  • An experienced account manager, with a background servicing large accounts.
  • Experience and a track record of success in meeting and exceeding targets.
  • Has strong proposal writing and delivery experience including RFPs
  • Shows demonstrated commercial acumen.

How can we deliver for you?

  • A competitive salary and leading incentive scheme.
  • A community focused and customer obsessed team, working on a growth area of our business.
  • Development and progression, with over half of our vacancies filled internally you can boost your career.
  • We deliver on our values and ensure that your experience with us is underpinned with trust, inclusivity, empowerment, and safety.
  • Develop relationships with large banking and financial services clients with one of the countries most trusted brands.
  • Deliver sustainable solutions including empowering our clients to work with us on sustainable solutions around packaging & delivery.
  • Celebrate success and special occasions with the team.

If you are interested

Together, our differences make us stronger
We're all ages, genders and abilities, and we come from all walks of life. We're you.

As one of Australia's largest employers - with 35,000 employees and an extended workforce of more than 70,000 - we're laser focused on building a workforce that reflects the vibrant communities we serve.

And we know an inclusive workforce is better for business too.


Ready to take the next step in your career? Get started by registering your interest.

We're committed to helping our people, customers and communities build a better future.

A career at Australia Post Group can lead down many paths.

There are a variety of roles to suit all sorts of skills and you will also have the chance to learn from the best people; everyone, everywhere, every day.

For us, an engaging, enjoyable workplace is the foundation for great work which is why your attitude and your passion is just as important to us as your experience.


Advertised: 12 Apr 2023 AUS Eastern Standard Time

Applications close: 26 Apr 2023 AUS Eastern Standard Time
More jobs from Australia Post
See all jobs of Australia Post