Operations Supervisor - Dandenong, Australia - Ventura

Ventura

Verified Company

Dandenong, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Posted: 28/08/2023

Closing Date: 28/09/2023

Job Type:

Permanent - Full Time

Location:

Dandenong

Job Category:

Logistics, Supply & Transport

About Ventura

Ventura has been moving people since 1924 and is the largest privately owned bus company in Australia. We have been providing dependable, friendly and sustainable bus services for almost 100 Years.

With over 1600 employees and over 950 buses and coaches, Ventura carries more than 30 million passengers across Melbourne each year.

Job Description:

The Role

We are currently looking for experienced control room (Operations) Supervisors with a strong customer service focus to join our dynamic teams in our Dandenong & Knox depots.

Advance your career with one of Melbourne's leaders in passenger transport in the role of Operations Supervisor.

Reporting to the Senior Operations Supervisor, the Supervisor is responsible for the supervision and day to day direction and leadership of Drivers and other staff relevant to the depot.

Key Responsibilities:

Ensure drivers depart on time at the commencement of all shifts and changeovers

Minimise any service disruptions by following policies with regards to vehicle breakdowns, absenteeism, on road / in yard accidents or road closures as indicated by Vic Roads.

This involves ensuring that the Operations Centre is staffed at all times

Providing support and communication to drivers on the road, by means of radio and telephone where required, as well as face to face guidance

What are we looking for?

Commercial experience gained within the Hospitality, Transport, Defence or Manufacturing sectors would be highly desirable

Tertiary qualification in related field (desirable)

Experience in coordinating, managing and/or scheduling operations across teams and/or mobile workforces would be highly advantageous

Excellent communication skills, both face to face and remotely

Superior customer service experience

Excellent time management and organisational skills

Ability to manage workloads in a fast paced and demanding work environment

Intermediate Word & Excel skills

Willingness to work to a rotating roster (4am - 2am)

Ability to gain police clearance

What we offer:

Full time employment in a secure, growing Industry Leader

Training and career development opportunities

Genuine opportunities for career progression within a secure company

Fantastic workplace culture

Social club

MR License training

Onsite parking