Customer Service Admin Officer - Rocklea, Australia - Metcash

Metcash

Verified Company

Rocklea, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The best store in town needs the right support to thrive - and it's the dedicated people across Metcash who show up for local businesses every day.

Our customer service team play an important role in how we champion successful independents, they're the ones connecting with our customers to deliver the orders that end up on the shelves of Australia and New Zealand's favourite family-owned businesses.

We have a fantastic opportunity for a Customer Service Admin Officer to join our team based in Rocklea at our fresh produce warehouse.

We know our people are our secret sauce, and we want you to know we've got your back from day one, so here are some of the ways we're working to make sure this will be your favourite job you've ever had:

Fulltime opportunities available, with the flexibility to build a schedule that works for you and the security of regular hours
Free onsite parking
Our MetHealth wellbeing program is designed to help you enjoy work/life balance and our Employee Assistance Program is completely free
Subsidised onsite gym with training programs and classes
WHEREFIT exclusive access to discounted memberships at over 400 gyms and fitness studios across Australia, including online programs
Access to discounts and special offers including health insurance, cars, entertainment, and retail
12 paid weeks of genderequal parental leave for primary carers, and three weeks for partners
A culture built on respect, teamwork, accountability, and support so you can expect a positive environment and friendly people

Sounds like it's up your alley? Great Now let's dive into how you'll be adding value in the role:

Answering incoming calls, placing orders and resolving customer queries
Invoice reconciliation
Liaise with internal and external stakeholders to optimise service and sales opportunities
Resolve all conflict to achieve a "Win Win" solution by balancing the needs of the customer and the needs of the business

You'll bring grit and determination to an evolving and exciting retail landscape, and we'll back you every step of the way.

If you're a decisive doer and love working in a team environment, join our network of local legends building a bright, sustainable future for independent retail.

Diversity, Equity, and Inclusion

Job Types:
Full-time, Permanent

Salary:
$ $25.50 per hour

Work Location:
In person