Claims Team Leader - Hobart, Australia - Haylo People

Haylo People
Haylo People
Verified Company
Hobart, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter


Description
Salary package of $70,000 - $79,000 + Super

  • Start your leadership career
  • Collaborative team culture working with a global brand
Bring your customer service experience to a leadership opportunity, leading a team of 6 Claims Consultants in Hobart.


In this role, you will be responsible for delivering a high-level customer service to your customers experiencing property claims process.


The role:


  • Lead, coach and mentor a team of Claims Consultants
  • Review, monitor and manage operational performance
  • Identify and support with the learning, development and training of employees

About you:


  • Experienced Customer Service Consultant who has had success coaching or leading a team
  • A supportive and empowering leader, engaging with individuals to achieve consistently positive outcomes
  • Strong communicator who can build rapport with customers
  • A high level of resilience and assertiveness whilst maintaining excellent customer service is key
  • Solutions driven individual who make tough decisions quickly

Benefits:


  • Salary $70,000 $75,000 + super per annum
  • Hybrid working with a minimum of one day in the office per month
  • Supportive leadership team who truly care for their people and their career
  • Many career opportunities on offer with various departments and national opportunity
  • Fun and supportive culture where people are encouraged to be their authentic selves

More jobs from Haylo People