Medical Secretary - Camberwell, Australia - Epworth Healthcare

Epworth Healthcare

Verified Company

Camberwell, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The mental health consulting suites at Epworth Camberwell are seeking experienced medical reception staff.

The role involves providing high level administration support to the Psychiatrist's Private Practice, including managing daily schedules, patient billing and providing excellent customer service to our patients and visitors.

This role is permanent fill time based on a rotating roster (or part time 4 days per week)
To be successful in this role
You will be a positive team player with an ability to influence stakeholders at all levels. Ability to multi-task, pay attention to detail and be accountable.
You will have
Experience working in a health care environment
Call management experience (i.e. busy phone/reception)
Experience using Healthcare IT systems and Patient Database programs (Genie highly regarded)
A working understanding of Banking procedures/EFTPOS, Medicare/DVA/TAC/ Workcover and private billing

Key Responsibilities:

Provide a courteous reception service to patients and visitors whilst demonstrating effective communication skills, empathy, understanding, patience and a positive service focus
Accurately maintain the doctor's appointment schedule Invoicing, billing and receipting of patient accounts - including resolution of account discrepancies
Contribute to the efficiency and harmonious working environment of the hospital

Personal Attributes:

Effective time management and organisational skills
Excellent communication, customer service and interpersonal skills
Flexible working attitude
Ability to work autonomously and show initiative in solving basic problems within established guidelines and achieve work targets with minimum supervision
Position Description Inherent Requirement
About Rehabilitation & Mental Health

Epworth's Rehabilitation and Mental Health services are some of the most progressive of their kind in Australia. Our clinical approach involves individualised treatment and collaborative team decision-making to achieve outstanding outcomes for patients. We have forged a strong team ethos across our four campuses in Richmond, Hawthorn, Camberwell and Brighton.
Additional Information

It's the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters.

In addition to this, you will have access to:

Epworth's enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
The largest educational scholarship program of its kind in Australia
Ability to purchase up to four additional weeks of leave
Reduced cost of health services for you and your family at Epworth
Enquire/ Apply

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values.

We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in.

At Epworth, we care.