Analytics Manager - Sydney, Australia - Commonwealth Bank
Description
You are a curious and enthusiastic individual with a true passion for mentoring data analysts and be an advocate for your team's work
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We are a value driven Remediation team responsible remediating our retail customers in a fair, transparent, efficient, timely and consistent way
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Together we can harness the power of analytics for our customers and communities to help build a brighter future and really make a difference
Do work that matters
The Chief Data and Analytics Office (CDAO) are responsible for driving an uplift in the Data and Analytics capability across Retail Bank.
Our Remediation team is responsible for remediating our retail customers in a fair, transparent, efficient, timely and consistent way; in a manner that protects the fair and efficient operation of the market and engenders confidence in our products and services.
See yourself in our team
As a Analytics Manager -Remediation, you will act as a lead and utilise a variety of analytical tools such as SQL, Teradata in conjunction with large data sets to enable business leaders to make better decisions.
Through the delivery of quality analytics and insights, you will contribute to the management of the end-to-end governance framework, ensuring products meet the standards we adhere to for our RBS customers.
This is a Sydney based hybrid role where the team usually comes into the office for half of the month.
Your responsibilities will also include:
- Conducting end to end ownership and delivery of data driven remediation projects
- Investigating customer anomalies and platform queries to ensure swift and timely Remediation
- Developing and maintaining effective relationships with various stakeholders
- Gathering valuable insights and presenting key findings to business stakeholders through the utilisation of the data visualisation tools
- Writing design/technical specification documents.
- Providing guidance and appropriate mentorship to ensure best practice for remediation, regulatory or compliance related activities
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Risk Mindset
- All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks
We are interested in hearing from people who have:
- Demonstrated experience working in roles involving data analysis, Management Information, operations, or technical business analysis
- Advanced SQL experience working on Teradata or another database
- Exceptional analytical and problemsolving abilities
- Demonstrate strong interpersonal skills including building and maintaining good networks
- Exhibit strong commercial acumen, and experience in proactively and creatively utilising analytics to drive decision making
- Knowledge and experience with data analysis tools such as Python (preferred) R, SAS, Hadoop is desirable
- Highly proficient skills in MS Office suite, particularly PowerPoint
- Demonstrated knowledge of financial industry is advantageous
- At CommBank we believe in working somewhere that works for you. We have many flexible working options available so talk to us about which arrangements could work best for you. _
Advertising End Date: 08/12/2023
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