Part Time Allied Health Receptionist - Bundoora, Australia - Inner Active Pelvic Health Physiotherapy
1 week ago
Description
About Us
Inner Active Pelvic Health is a clinic that takes pride in providing specialized services in rehab and values holistic patient care.
It is surrounded by amenities:
childcare, cafes, shopping center, and factory outlets, hotels, gymnasiums, and medical all within easy walking distance.
About the Role
Duties and Responsibilities:
- Welcome clients and visitors with care and attend to them promptly in a friendly, efficient, and professional manner.
- Managing incoming and outgoing telephone calls promptly in a courteous and professional manner.
- Ensuring that all inquiries are dealt with in a timely and efficient manner.
- Manage all patient appointments including scheduling, confirmations and cancellations.
- Processing patient information and accounts on clinical software.
- Processing payments through EFTPOS and HiCAPS systems.
- Liaising with Insurers and Government departments such as Medicare & DVA.
- Maintain a diary of administration staff, clinic therapists, and opening hours.
- Ensure confidentiality of patient records.
- Presenting the clinic in its best environment with tidiness cleanliness and safety.
- Handling other clinicspecific tasks as refill of creams, gel, towels, hand wash, toilet paper, exercise sheets, forms, etc.
Skills/Experience:
- Experience as a receptionist / medical receptionist / administrative assistant is preferred.
- Compassionate understanding of patient care
- Proactive; has the ability to multitask and prioritize in a dynamic environment.
- A high degree of accountability and attention to detail
- Strong organizational and time management skills
- A positive, motivated "can do" attitude with a passion for people.
- Strong work ethic and commitment to clinical excellence
- Flexibility and adaptability to changing workloads.
- Previous experience in the allied health industry is preferred but not essential.
Availability to work a flexible roster offering permanant hours for Tuesdays 0900 to 1700 pm required at the start, opportunities for casual fill in throughout the week and progression of hours with Saturdays 9 am to 2 pm (as from March 2023).
Job Type:
Part-time
Salary:
$ $35.00 per hour
Schedule:
- Flexible hours
- Weekend availability
Experience:
- customer service: 1 year (preferred)
Application Deadline: 09/01/2023
Expected Start Date: 31/01/2023
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