Learning & Development Manager Hospitality Centre - Sydney, Australia - The Star Entertainment Group

The Star Entertainment Group

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

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Description

As part of our ongoing strategy to become Australia's leading integrated resort, we are hiring a Learning & Development Manager - Hospitality Centre, to drive Learning & Development across The Star Entertainment Group's Hospitality Sector.

Reporting to The Star Academy Manager, your key focus will be to support your leaders and L&D team in the delivery of Hospitality Skill development.

This is a Permanent, full time role based in your choice of Sydney, Gold Coast or Brisbane + at home work options.

Key priorities:

Lead the delivery, evaluation and facilitation of Hospitality skills development initiatives including training programs, workshops, coaching and onlinebased learning programs
Implement innovative skills interventions in a fastpaced and complex environment
Conduct analysis and audit of learning/development outcomes for the performance of individuals and teams
Build strong and effective relationships throughout the business to create high performing team members that deliver excellence in guest service.
Flexible and agile working culture across a geographically diverse organisation
Permanent, Full Time position with competitive salary + bonus
Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
30% Discounts across award winning restaurants and accommodation at all 3 properties
Lifestyle discounts including gym memberships and laundry services
FREE meal each day at our Employee Dining Room, including sandwich bar, hot meals and more
Discounted parking available
Career development, training, and courses via The Star Academy
The Star is an Employer of Choice for Gender Diversity awarded by WGEA

We are looking for:

Strong experience in endtoend L&D activities, including program delivery/facilitation, coaching and audit/review of interventions to measure success
Ability to connect and engage effectively with employees demonstrating excellent verbal and written communication skills

About us
The Star Entertainment Group's vision is to be Australia's leading integrated resort company.

Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

Our culture

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a GOLD Award by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.