Administrative Service Officer 3 - Canberra, Australia - ACT Government Health

ACT Government Health
ACT Government Health
Verified Company
Canberra, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

Administrative Service Officer - Central Waitlist Officer

(

Job Number:


029IN

)

Description

Directorate

  • Canberra Health Services
    Branch
  • Office of Deputy Chief Executive Officer
    Section
  • Territory Wide Surgical Services
    Position Number
  • 36789
    Position Title
  • Central Waitlist Officer
    Classification
  • Administrative Services Officer Class 3
    Vacancy Type
  • Temporary part time at three days per week 22.05 hours
    Vacancy Length
  • Six months temporary with the possibility of permanency**Location
  • The Canberra Hospital, Garran ACT
    Base Annual Salary
- $68,685 - $73,920
Contact OfficerClosing Date**- 27 April 2023
Our Vision: creating exceptional health care together


Our Role:
to be a health service that is trusted by our community


Our Values:
Reliable, Progressive, Respectful and Kind


POSITION OVERVIEW:


Territory Wide Surgical Services forms part of the Clinical Operations Division within Canberra Hospital and Health Services of ACT Health and supports the provision of effective public surgical services in ACT public hospitals.


The role of the Territory Wide Surgical Services Team is to establish, review and update policy that governs the management of elective surgery for ACT public hospitals.

The service also provides support for initiatives to improve the efficiency and effectiveness for elective surgery including managing access to surgery through the Central Waitlist Service and the Telephone information Service.

A key strategic priority for this service is to deliver timely access to effective and safe hospital care.

Therefore, another key role of this service is to work collaboratively with all hospitals to develop and implement Territory Wide initiatives that are aimed at improving access to elective surgery and services.


DUTIES:

Under limited direction of the Assistant Director of Nursing (ADON) you will perform tasks that assist in the management of patient waiting for elective surgery in the ACT


You will:

  • Carry out a range of administrative duties related to the management of elective surgery including
  • Receipting and registering the Request for Admission form
  • Use of health information technology and databases with a high level of data integrity
  • Follow policy, procedures and guidelines
  • Conduct scheduled audits of the Elective Surgery Waiting List and communicate with patients and relevant team members in regard to the audit responses and maintenance of the audit databases, spreadsheets and lists.
  • Participate in and propose ideas in team meetings for the effective and efficient flow of service to meet the Territory Wider Surgical Service objectives.
  • Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

ABOUT YOU:


Behavioural Capabilities

  • Strong communication, organisational and time management skills with a high level of drive and initiative.
  • Ability to adapt and be flexible to accommodate change and provide response services to meet the department's needs.
  • Ability to work as part of a small team displaying leadership skills, and is a positive advocate and representative of the service.

Position Requirements/Qualifications:

Knowledge of ACT Patient Administration System (ACTPAS) is desirable but not essential. A high level of keyboard and administrative skills in a health environment would be an advantage.

Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.


Fulfill the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.


  • Undergo a preemployment National Police Check

Note:

This is a part-time temporary position available at 22.05 hours per week for a period of six months with the possibility of permanency.

The full-time salary noted above will be paid pro-rata. This position may be assessed on selection criteria and referee reports only.


WHAT YOU REQUIRE:

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience:

  • Proven capacity to contribute to a positive working environment through effective communication and teamwork to meet deadlines.
  • Proven experience in a wide range of administration and organisational skills with an understanding of policies and procedures that govern day to day practice.
  • Demonstrated effective written and oral communication skills with the ability to provide excellent customer service to individuals waiting for elective surgery.
  • Demonstrates understanding of, and adherence to, safety and quality standards, Work, Health, and Safety (WHS) and the positive patient experience. Displays behaviour consistent with CHS's values of Reliable, Progressive, Respectful, and Kind.

HOW TO APPLY / OR WANT TO KNOW MORE?:
Appl
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