Customer Service Officer - Kings Park, Australia - Pirtek

Pirtek

Verified Company

Kings Park, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Company

Pirtek, a proudly 100% privately owned Australian company with over 40 years in the business, is an international success story specialising in mobile "on site" service and replacement of hydraulic and industrial hose and fittings.

Utilising a franchise business system as our service and delivery model, we are experiencing continued growth due to a philosophy based on service excellence, a proactive and planned business approach and creating a positive fulfilling work environment.

The Role

Pirtek's National Office in Kings Park 's OEM division requires a motivated, enthusiastic person who takes pride in their work to join our team as an OEM Customer Service Officer.

Take this opportunity to become part of a company that offers stability and a positive fulfilling work environment with unlimited opportunities.

Reporting to the Customer Service Manager - OEM, your responsibilities will include:

Manage customer order entries
Manage and update client accounts
Liaise with the OEM Sales Team to provide best possible support to Customers
Communicate customer expectations to Production Team
Provide customers with quotes and product knowledge
Update client databases
Perform general administration tasks

You

This role would be suitable for an experienced customer service officer who has worked within an industrial business who is friendly, helpful, hardworking and thrives in a fast-paced environment.

Excellent communication skills
A warm, approachable manner
At least 3 years' experience in a customer service position, ideally within a technical / production type environment
Extensive experience using MS office software
Sound industry knowledge
Experience using Infor Syteline preferable but not essential

Pirtek is an equal opportunity employer.

No agencies please.

Job Types:
Full-time, Permanent

Benefits: