IT Specialist Technician - Melbourne, Australia - OZCOM TECHNOLOGY GROUP

Description

Ozcom Technology Group is seeking several IT Specialist Technicians on contracts (part-time or full time positions available) to deliver ICT support services to various Government schools throughout Victoria.

As an IT Specialist Technician, you will be required to help schools to manage and support their Information and Communication Technology (ICT) environment onsite.

• Assisting with the delivery technical support to schools as per Regional Service Delivery Manager (SDM) direction.
• Supporting Department technologies in schools by completing tasks such as device asset accounting, reimaging and deployment, basic troubleshooting and user support.
• Work under guidance of school leadership and other IT Specialist Technicians to provide the daytoday management of tasks and schoolbased ICT initiatives.
• Supporting (with guidance) the deployment and support of Department ICT projects and government initiatives.
• Provide service and management of Windows and Apple devices.
• Provide technical advice to users as required.

• Motivated, selfstarter; able to work autonomously, or as part of a team as the work dictates.
• Resourceful able to find and research information in order to derive appropriate solutions to problems.
• Be able to work effectively with little direct supervision.
• Methodical and effective approaches to problem solving.
• A good communicator, able to document technical procedures, and follow documentation of others.
• Ability to troubleshoot and fault find through systematic processes of observation and elimination.
• Capable of working within established guidelines.
• Handle a range of concurrent jobs and changing priorities.

• A working knowledge of onsite and remote IT support practice.
• Ability to work as part of a technical support team and follow the documentation of others.
• Windows Server Technologies
• Network Administration
• An awareness of Workplace Hygiene practices.

• Applicants must hold/obtain a valid Working with Children Check (WWCC)

• Do you have a Working With Children Check (WWCC)

• Australia (required)