Ceremonies Officer - Brisbane, Australia - Queensland University of Technology

Olivia Brown

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Olivia Brown

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Description
$72,741 to $82,04- Ongoing, full-time

  • Kelvin Grove

Who are we looking for?


Queensland University of Technology (QUT) is seeking a Ceremonies Officer to join Student Administration, Student Services and Wellbeing, Administrative Division.

An exciting opportunity exists within the Ceremonies Office, Student Administration.

The Ceremonies Officer assists with a broad range of functions that support the organisation and running of QUT graduation ceremonies and related activities.

The Ceremonies Officer plays a key role in the smooth running of on-the-day logistics for graduation ceremonies, and is responsible for office resourcing requirements, assists with PhD student attendance data and organisation of interstate ceremonies.

The Ceremonies Officer organises logístical requirements for ceremony venues and shares responsibility for stage level production management.

The role trains casual and peak period staff and may be required to supervise in the lead up to and running of events.

The position processes replacement parchment requests and responds to general ceremony enquiries.


We're offering this role as a hybrid position as part of QUT's commitment to embracing the opportunities created by a more virtual and connected world.


Real world impact
QUT is a major Australian university with a global outlook and a 'real world' focus.

We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.


About the Administrative Division


Administrative Division supports the governance and operations of the University, including planning and quality, facilities and services for students and staff.

The Administrative Division is led by the Vice-President (Administration) and University Registrar.


About the Department


The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience.

The portfolio delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student and staff matters, including social justice and public policy.

The departments within the portfolio include: Student Administration, Student Engagement, Equity, Student Services and Health, Safety & Environment (HSE).

The portfolio also has strong links to and works closely with QUT's Oodgeroo Unit, Student Success Group and Human Resources.


The portfolio is focused on delivering services to support the university's commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion.

This includes developing a campus culture which is inclusive, safe, and respectful for all students and staff.


Student Administration makes a key contribution to the delivery of student services that span the student lifecycle: admission, enrolment, billing and invoicing, timetable management and class registration, examinations, results, records management, progression and graduation.

The department supports international, domestic and research higher degree students, in collaboration with specialist service partners across the university.


What you need to succeed


This role is dynamic and collaborative, and you will enjoy delivering service and operational excellence that ensures an exceptional experience for QUT students.


You will demonstrate:

  • Education, training and/or experience equivalent to completion of a relevant degree with subsequent relevant work experience.
  • Excellent written and interpersonal skills for communicating effectively with a wide range of stakeholders including demonstrated experience in drafting procedural documentation and the development and provision of reports.
  • Demonstrated high level attention to detail and comprehensive organisational skills including the ability to prioritise work to meet strict deadlines.
  • Demonstrated experience in assisting with graduation or other comparable events and working effectively in high-pressure situations with the ability to embrace and participate in change.
  • Demonstrated digital literacy and information technology capabilities including database management and coordination across multiple systems and processes.
  • Demonstrated ability to work independently and as part of a team, providing excellent client service.

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