Digital Content Specialist - Darlinghurst, Australia - WooliesX

WooliesX

Verified Company

Darlinghurst, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Digital Content Specialist
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Permanent role:

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Surry Hills based with WFH flexibility:

**Be part of exciting digital growth

About WooliesX

As a start-up business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths to our customers, powered by our team, technology and data.

We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform the way people live and shop.

With an industry leading technology team, backed by analytics, we're resourceful and willing to experiment.

Our agile teams are empowered to innovate and deliver an awesome experience for our customers - no matter whether they choose to shop in-store, or online.

What we are looking for:

WooliesX is seeking a Digital Product Content Specialist to work within the Woolworths at Work and Everyday Market tribes to support all product-related content across our digital channels, which ladders up to an optimised customer experience.

As a key member of the Product Content, Data & Search chapter you will work closely with the wider eCom and Woolworths Group stakeholders to enrich the product journey for our customers.

The primary focus of this role is to own the delivery of all product content from supplier to customer. In addition to this, proactively review strategic areas to further align product information to customer intent.

About the role:

Manage the delivery of new or updated product content and data through to the appropriate digital channels
Cultivate and supplement our product content offering from third party content providers, external partners and internal systems
Manage the integrity of the product data shared with our customers, including conducting internal audits and review of internal processes to ensure the accuracy of product information
Align the product content quarterly deliverables with campaign activity across all digital channels to ensure the product content element is set up for success at each touch point
Collaborate with the product data squad and wider technical stakeholders on platform enhancements relating to the flow and management of product content and data
Shape the strategic direction of product content and contribute to the continuous improvement of the Woolworths digital product content guidelines and process evolution
Generate insights from existing platforms and propositions to embed within our current framework

Who you are:

Ideally, you'll have 34 years eCom or digital experience preferably in a retail environment
Demonstrated experience with Content Management Systems (CMS) to update website content
Data driven decision maker, with an eye for detail and a focus on the bigger picture
Confident influencing solutions for both internal & external stakeholders
Ability to work autonomously and proactively lead the Product Content, Data & Search chapter vision
Innovative and forwardthinking, focused on enhancing our customer experience

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We'd love to hear from You