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    Part-time Customer Service - Brisbane, Australia - Telstra

    Telstra
    Telstra Brisbane, Australia

    5 days ago

    Default job background
    Part time
    Description

    Employment Type

    Permanent

    Closing Date

    29 Sept :59pm

    Job Title

    Part-time Customer Service & Sales Consultant VICTORIA POINT

    Job Summary

    As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

    Job Description

    At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

    About the Role

    Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you

    Location: Shop 1A Victoria Point Shopping Centre Bunker Rd, Victoria Point QLD 4165

    Store Hours: Monday, Tuesday, Wednesday and Friday 9:00AM – 5:30PM; Thursday 9:00AM – 7:00PM, Saturday 9:00AM – 4:00PM; Sunday 10:00AM – 3:00PM

    Duties

    • Provide quality customer service to all customers
    • Maximise sales by providing latest product and service information to our customers.
    • Achieve sales and performance targets
    • Ensure store presentation is in line with retail shop standards

    Skills and experience

    • Experience in a customer facing role
    • Proven record of delivering great customer experiences
    • Ability to solve complex problems
    • Effective communication skills
    • Previous experience in a consultative sales environment is highly advantageous
    • The ability to speak fluently in another language is highly advantageous

    Benefits

    • Variety of flexible working arrangements available including casual, part-time or full-time positions dependent on your needs
    • Fantastic career growth prospects
    • Ongoing Product Training & Development
    • In Store Mentor and Support
    • Highly rewarding sales environment
    • Corporate discounts and benefits
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