Customer Service Consultant - Silverwater, Australia - Essilor

Essilor

Verified Company

Silverwater, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

We have a permanent opportunity for a passionate, safety-focussed Customer Service Consultant working out of our Silverwater location.

This role is part of our Prescription Safety Glasses division, and supports stakeholders from an independent optometry agent network, as well as our corporate clients.

In this role you will be responsible for responding to customer enquiries, providing technical advice and product recommendations, and ensuring that orders taken are recorded accurately.

Requirements for the role:

2 or more years' experience in customer service, ideally within a call centre environment though experience in optical retail will be highly regarded
Excellent interpersonal and communication (both written and verbal) skills
High attention to detail, with demonstrated experience in ensuring firsttime quality in customer records maintenance
Strong computer literacy