Student Administration Assistant - North Ryde, Australia - Macquarie University

Macquarie University
Macquarie University
Verified Company
North Ryde, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

PRIMARY DETAIL
Work with the collaborative and high performing team to provide student customer service and administration transactional support.

  • From $70,536 to $76,022 (HEW Level 4), plus 17% employer's superannuation and annual leave loading.
  • Full time, continuing role. Based at Wallumattagal campus, North Ryde.
  • Collaborative and supportive team environment. Hybrid working arrangement.

THE ROLE


The Progression team within Student Shared Services is seeking a Student Administration Assistant to provide customer service to our students and administration transactional support to the team.

Working in this busy and fast-paced role, you will:

  • Provide customer service and transactional support to students.
  • Undertake student administration transactional processing using a range of student administration systems ensuring timely, accurate and quality assured data processing.
  • Provide feedback to support student services, process and systems improvement.
About You


You have strong interpersonal and communications skills to engage with, and maintain, relationships with internal and external stakeholders and people from diverse backgrounds and cultures.

About Us

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 58 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community.

Connect with us today


We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

Take a look at the

staff benefits

on offer.

To Apply

  • Experience in customer service or administration.
  • Knowledge of the higher education system.
  • Ability to contribute to continual improvement initiatives in student support services.
  • Experience completing high volume administration functions.
  • Experience with business systems, using databases and running reports.
  • Ability to build and manage partnerships with key internal and external stakeholders.
Role-specific Enquiries: Samantha Ainsworth, Team Leader, Progression via

General Enquiries:
Lizzy Nguyen, HR Consultant via


Applications Close:
Sunday, 8 January 2023 at 11:59pm (AEST)

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Applications Close:
08/01/2023 11:59 PM

Diversity and Inclusion

  • Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.
  • We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in
  • Equity, Diversity and Inclusion
- in Higher Education.

  • Flexible Work


At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.

See how we lead in- flexible work
- to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our- .
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