Practice Manager - Canberra, Australia - AB Dental & Medical Recruitment Agency

AB Dental & Medical Recruitment Agency

Verified Company

Canberra, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

We are excited to be recruiting for a Practice Manager for our client in Canberra.
This is a great opportunity for a 2IC or PM to join a fast-growing dental group to take your career to the next level.
This is a privately owned brand with several dental practices in NSW and ACT.

:

Practice/Office Manager

Canberra CBD

We are excited to be recruiting for a Practice Manager for our client in Canberra.

This is a great opportunity for a 2IC or PM to join a fast-growing dental group to take your career to the next level.

This is a privately owned brand with several dental practices in NSW and ACT.

As a Dental Practice Manager, you will play a critical role in ensuring a dental practice's smooth and efficient operation.

You will oversee various aspects of the practice, including administrative, financial, and operational functions. Your primary goal will be to create a positive patient experience while maintaining a well-organized and productive practice environment.

About the role

Administrative Management

:

Oversee daily administrative tasks, such as appointment scheduling, patient checkin/out, and record keeping.
Ensure compliance with all relevant regulations.
Develop and implement office policies and procedures to enhance efficiency and maintain a consistent patient experience.
Supervise the front desk staff, dental assistants, and other administrative personnel.

Financial Management

:

Manage the practice's financial operations, including petty cash handling and banking.
Completing tracking reports to assess practice performance and identify areas for improvement.

Human Resources

:

Recruit, train, and supervise staff members, including dental assistants and receptionists.
Conduct performance evaluations, provide feedback, and address any staffingrelated concerns.
Foster a positive and collaborative work environment that encourages teamwork and professional growth.

Operational Efficiency

:

Optimize appointment scheduling to maximize productivity and minimize patient wait times.
Ensure the availability of necessary supplies and equipment for dental procedures.
Coordinate with dental labs and suppliers to ensure timely delivery of materials and equipment.
Troubleshoot and resolve operational issues to maintain a seamless patient flow.

Patient Experience

:

Oversee the patient care experience to ensure exceptional service and patient satisfaction.
Address patient concerns and complaints promptly and professionally.
Implement strategies to enhance patient communication, education, and engagement.
Maintain a welcoming and comfortable atmosphere in the practice.

Regulatory Compliance

:

Stay current with regulations and guidelines.
Ensure the practice's adherence to all relevant laws and regulations, including infection control standards.
Prepare for and facilitate inspections or audits as required by relevant regulatory bodies.

About you

Previous experience in dental practice management or healthcare administration is highly advantageous.
Bachelor's degree in Healthcare Administration, Business Management, or related field (preferred).
Enthusiastic, selfmotivated and willing to learn attitudes;
A proven track record of punctuality and reliability;
Strong verbal and written communication skills;
Excellent and demonstrated ability in team management / Human Resources;
Excellent organizational skills with the ability to prioritize, meet deadlines and work well under pressure.
An enthusiastic selfstarter with a cando attitude and a good problem solver;
Innovative and proactive, with solid time management skills and able to multitask
Strong leadership and communication skills.

Benefits
Our client has the people and tools to support your career development

Benefits include:

Attractive remuneration package with bonuses;
Versatile and rewarding role interacting with a variety of stakeholders from patients, support team, clinicians and direct contact with the leadership team
Learning and development possibilities have access to a variety of training programs and coaching and
Security of a sizeable business with continued growth plans.
Regular team bonding and gatherings.

Job Id

3548

Posted

Tuesday 20 February 2024

Qualifications

Diploma qualified preferred

Salary

$100K + benefits

Location

Canberra CBD,

NSW

Closing date
**Monday 20 May 2024