Library & Museum Assistant - Cloverdale, Australia - Maxima

Maxima

Verified Company

Cloverdale, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Alternating roster hours per Fortnight

Generous hourly rate
Temporary contact possibility to extend

Maxima Recruitment Services are currently seeking an experienced Library & Museum Assistant on a temporary basis (approx. 13 weeks) with the possibility of extension.

DUTIES

Assist with the planning, development and delivery of frontline customer services to ensure they remain effective and meet the needs of users
Ensure a high standard of frontline customer service is delivered ensuring presentation of library materials, retail stock, shelf order and the Library and Museum's general appearance is maintained to a high standard.
Attend promptly to public enquiries relating to services and facilities offered in the Belmont Hub and assist in resolving matters raised
Carry out circulation duties, including user registrations, loans, returns and shelving of library and museum materials and undertake research for users as required.
Check on the condition of all stock on an ongoing basis and report on identified issues as necessary.
Accurately process payments received including fines, fees and sales ensuring all payments are recorded accurately in the relevant financial system and against the user memberships if applicable.
Undertake basic technology troubleshooting to assist Library and Museum users
Assist with opening, closing and securing the Library and Museum, as required.
Assist the Specialists with basic research and administrative tasks as required.
In consultation with the Specialists, assist where required in the on the job training of new staff, volunteers and work experience students.
Attend meetings and undertake relevant training as required, in order to competently perform the duties of the position.
Provide assistance and back up to the Library and Museum team as required, to meet operational objectives.
Exercise appropriate authority whilst acting in the best interests of the City, its Customers and the Community, meeting legislative and operational requirements.
Undertake other duties, within the scope and level of this position, as directed

ABOUT YOU

Excellent interpersonal, conflict resolution and negotiation skills with the ability to communicate with a wide range of people and groups, to ensure delivery of a high level of customer service.
Previous relevant experience working within a Library or similar customer service environment.
Sound research and written communication skills.
Proven organisational and administrative skills preferably within a Library or Museum environment.
Ability to exercise initiative and good judgement when required.
Ability to work effectively both as a member of a team and autonomously, under mínimal supervision, as required.
A good understanding of Occupational Safety and Health requirements, as they relate to this position.
Possession of or ability to acquire, a current motor vehicle driver's licence.
Possession of, or the ability to acquire, a satisfactory National Police Clearance Certificate

This will 26.75 per Fortnight, on a set alternating roster, the successful applicant must be available for all shifts below.

Week 1 Thursday 11:45am-7:15pm, Tuesday 11:45am-3:15pm, Wednesday 3pm-7:15pm

Week 2 Friday 3pm -7:15pm, Sunday 12:45pm

4:15pm, Wednesday 3pm7:15pm

Maxima are committed to advancing workforce diversity and inclusion for all.

Aboriginal Torres Strait Islander and People Living With Disability are encouraged to apply.