Administration Assistant - South Penrith, Australia - Ability Action Australia

Ability Action Australia South Penrith, Australia

3 days ago

Full time

Description

Company Description

Ability Action Australia is a nationally registered therapy service provider in the NDIS.

We offer Allied Health services and support in all states & are extremely proud to work with some of Australia's best qualified healthcare clinicians.

Job Description

We are looking for a motivated team player who is passionate about customer service and building relationships. The ideal candidate will bring energy, enthusiasm and initiative with a drive to support their team and their career.

The role will require you to provide administration support to our Occupational Therapists, Speech Pathologists, Psychologists, Behaviour Support Practitioners, Physiotherapists and Exercise Physiologists to deliver quality outcomes for our clients.

Role Responsibilities include:

General Administrative tasks including, emails, calls & reporting
Booking clinician appointments
Manage administrative tasks related to the coordination of NDIS plans, service agreements and funding.
Liaising with both new and existing participants and families
Developing and maintaining relationships with external stakeholders
Updating participant information details within database
Looking after compliance and documentation

We offer you:

Benefits – Professional Development allowance, staff referral scheme, Fitness Passport, purchase additional leave... just to name a few
Excellent remuneration – Competitive salary + laptop + smartphone + salary packaging options
A Great Team - extremely supportive Allied Health Team environment
Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

Qualifications

About you:

You are empathetic and passionate about working with a vulnerable community
High energy and a great work ethic
You are customer focused with a dedication to providing excellence in service
Previous experience in a customer service or administration focused role
Ability to build relationships with internal and external stakeholders
Exceptional time management skills
Ability to work under pressure and meet strict deadlines
Great customer service attitude
Ability to take initiative and work within a supportive team environment
Experience in the NDIS Disability sector is essential

Additional Information

Click on the Apply button OR call me - Renee Sinclair - on OR email me via .

If your resume is not quite up-to-date, you can add me on LinkedIn for a more informal conversation -

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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