Systems Administration Officer - Canberra, Australia - Australian Trade and Investment Commission (Austrade)

Olivia Brown

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Olivia Brown

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Description

Classification:
APS 5-6

  • Location: Canberra
  • ACT, Brisbane
  • QLD
  • Salary: $83,159 $101,903

THE ROLE:

Austrade is seeking experienced Systems Administration Officers to fill ongoing vacancies within the Corporate Systems Team.


The Corporate Systems Team sits within the Corporate Services Group and is responsible for managing and administering key corporate systems associated with payroll/people, finance/procurement/travel and strategic reporting in a global environment.

As part of the Corporate Systems Team, you will contribute to the ongoing maintenance and improvement of Aurion and/or SAP.


APS 5 Duties Include

The Systems Administration Officers will:

  • Perform systems administration duties including user maintenance, environment management, incident resolution, service request management, end user training, report creation and query creation.
  • Contribute to the continuous improvement of finance, payroll and human resource processes and practices to ensure efficient and effective operations.
  • Developing, maintaining and managing up to date and relevant work instructions.
  • Perform corporate systems duties and provide technical support to ensure accurate implementation of legislation, corporate systems policies and procedures in the operational context of Austrade.
  • Highly developed customer service skills to provide high quality support to internal and external users and stakeholders.
  • Participate in and contribute to the success of the Corporate Systems Team by:
  • assisting in the establishment of clear work systems and processes
- contributing to team planning and a positive workplace culture
- engaging in regular feedback and customer service support
- identifying opportunities to enhance team performance in an environment of collaboration, continuous improvement and change.


APS 6 Duties Include

The Systems Administration Officers will:

  • Plan and drive systems administration projects including user maintenance, environment management, incident resolution, service request management, end user training, report creation and query creation. This will require liaison across branches including work with aligning with the agencies cloud strategy and cyber security framework.
  • Plan and drive the continuous improvement of finance, payroll and human resource processes and practices to ensure efficient and effective operations and alignment with strategic priorities.
  • Overseeing and developing, maintaining, managing up to date and relevant work instructions across the team.
  • Develop and perform corporate systems duties and provide technical support to ensure accurate implementation of legislation, corporate systems policies and procedures in the operational context of Austrade.
  • Highly developed customer service skills to provide high quality support to internal and external users and stakeholders.
  • Participate in and contribute to the success of the Corporate Systems Team by:
  • assisting in the establishment of clear work systems and processes
- contributing to team planning and a positive workplace culture
- engaging in regular feedback and customer service support
- identifying opportunities to enhance team performance in an environment of collaboration, continuous improvement and change.


CLOSING DATE:

Applications close at

11.30pm, Tuesday, 19 December 2023 (AEDT).

ELIGIBILITY:


.

Baseline security clearance.

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