Services Officer - Melbourne, Australia - RMIT University
Description
Overview:
- Fulltime, Fixed Term position for 12 months
- Salary Level HEW 5 + 17% Superannuation and Flexible Working Arrangements
- Based at the Bundoora campus, and hybrid ways of working 3 days minimum on Campus
As Services Officer, you will be responsible for supporting the day-to-day activities of the STEM College, and providing a high level of service across processes and tasks which support the effective operation of the College, and its associated Schools.
To be successful in this position, you will have:
- Experience in the provision of quality customer service and general support administration
- Sound administrative and organisational skills with the ability to work effectively, flexibly and efficiently as a member of a team, contributing to the achievement of team goals
- Strong communication skills, including the ability to communicate effectively with people from a range of cultural backgrounds
- Well-developed interpersonal and problem-solving skills, with the ability to take the initiative in identifying and proposing opportunities to improve existing practices and services
- The ability to prioritise tasks and meet deadlines in a demanding frontline customer facing environment-About the College
The Learning, Teaching and Quality teams support:
- Quality Enhancement
- Learning and Teaching support
- Student Lifecycle
- Planning & Operations
- Technical Services
- Program & Governance
- WIL & Engagement
Relevant digital solutions - such as Workday - are used by the five teams to streamline processes and drive operational efficiencies.
The Group's end-to-end professional support ensures a consistent approach to the operational and strategic functioning of the College and adherence to University policies and procedures.
The STEM College Office professional staff are instrumental in providing students with a transformative and enriched learning experience, and in supporting our research and engagement administration activities.
Centralised in the STEM College Office, at our City and Bundoora campuses, professional staff members have opportunities to cross-skill, engage in professional development and develop their own career paths.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link at the top of this page.
- Position Description
- Services Officer
Applications Close:
19 June pm
- RMIT is an equal opportunity employer committed to_
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