Ict Technical Support - Melbourne, Australia - Schools (Government)

Schools (Government)

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Location:
Melbourne | Western Metropolitan

Job type:
Full time / From 15/04/ /01/2025

Organisation:
Schools (Government)

Salary:
Salary not specified

Occupation:
Education and Training

Reference:

Selection Criteria:

SC1:
Demonstrated skill, knowledge and experience in the managing ICT infrastructure and systems

SC2:
Demonstrated capacity to work and contribute in a collaborative community with staff, students and parents/carers

SC3:
Demonstrated ability to communicate effectively to multiple stakeholders

SC4:
Demonstrated capacity to technically support staff, students and parents/carers with effective use of technologies

SC5:
Demonstrated organisational and time management skills needed to deliver project outcomes within set deadlines, particularly when working on multiple concurrent team projects

SC6:
Demonstrated ability and commitment to keep up to date with current industry and social trends/innovations around the use of technology

Role:

Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field.

It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.

Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved.

This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management.

The provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility.

Staff management issues will be resolved with mínimal reference to senior management, although guidance will be required in more complex cases.

Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations.

This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered.

Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor.

Supervision of students cannot be required except where it is an integral part of the employee¿s position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

Responsibilities:

The responsibilities of this position will be:

Maintain ICT System Infrastructure and SAAS platforms including Microsoft 365, Microsoft Endpoint, SeeSaw, Xuno, Essential Assessment, Accelerus, Oliver, PBISRewards, Wushka, Mathletics, Reading Eggs, Mathseeds
Complete BeginningofYear, Monthly, Termly and EndofYear Roll Over on ICT Systems and Hardware
Support with IT Service Calls and IT troubleshooting
Provide Ongoing support for staff on relevant hardware, software and ICT initiatives e.g. iPads, App Management
Maintain and update relevant hardware and software programs
Monitor software licensing compliance
Manage ICT Asset Management
Manage device allocation and maintenance
Oversee technical Assessment and Reporting processes
Enrol staff and students onto schoolwide systems e.g. Microsoft 365, SeeSaw, Xuno, Essential Assessment, Accelerus, Oliver, PBISRewards, Wushka, Mathletics, Reading Eggs, Mathseeds
Oversee ICT project delivery with the IT Team and TSSP
Complete Data and Information Input
Any other duties requested by Principal Class

Who May Apply:

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

EEO AND OHS Commitment:

Child Safe Standards:

DE Values:

Other Information:

_ Advice for Applicants_

A _specific response_ to all of the Key Selection Criteria and position details. It is suggested that applicants limit their response to not more than 7 pages
A Cover Letter introducing yourself and providing your name, record number (if currently employed by DET), home address, telephone numbers (home, work and mobile) and the vacancy number of the position.