Technical and Compliance Manager - Sydney, Australia - BSI

BSI

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Great that you're thinking about a career with BSI

Purpose of Position

To ensure the assigned cluster/country business obtains and maintains accreditation/recognition with appropriate Accreditation Bodies and Recognition Bodies, providing the ability and reputational status for the business to trade with its clients globally.
To ensure all assurance personnel are properly trained or coached to implement the global policies, and all applicable procedures and tools for relevant schemes in the assigned country/cluster.
To work collaboratively with the global technical & operational excellence team and the assigned country/cluster management team for managing accreditationrelated activities, including office audits, witness audits, and closure of nonconformities.
To oversee and report the deployment status of operational requirements, including inhouse training, products, processes, and systems.
To ensure that the business has, and effectively utilises, the global management system for assurance business. Under the governance of the Regional Technical & Compliance Director, lead the technical and compliance functions in the assigned country/cluster.

Key Responsibilities & Accountabilities

Lead all technical & compliance aspects to ensure the country/cluster business obtains and maintains Accreditation status through collaboration with the country/cluster management team and the global technical & operational excellence team.
Manage professional relationships with all relevant accreditation bodies or Scheme owners.
Educate and train all assurance personnel about technical & accreditationrelated requirements and oversee the implementation in the assigned cluster/country.
Support the management team of the assigned country/cluster to identify, manage and mitigate technical & accreditation risks.
Support Regional Technical & Compliance Director and Global Technical Director to plan and conduct regional or global technical & compliance calibration meetings.
Establish and maintain appropriate relationships with the impartiality stakeholders in the assigned country/cluster, inviting stakeholders as GISN members for supporting the global impartiality stakeholders network process.
Adhere to the global complaint and appeal process to work collaboratively with Global Compliant & Appeal Manager to ensure timely tracking, review, and resolving complaints and appeals related to the assigned country/cluster.
Support Internal Technical Audit Head to establish and implement the yearly internal audit/oversight program for the assigned country/cluster.
Escalate and report technical & accreditation concerns to the Regional Technical & Compliance Director and Global Technical Director within 24 hours Support and coordinate management review.
Lead & manage the assigned country/cluster technical & ompliance team to perform their roles.
Other responsibilities as specified from time to time.

Knowledge / Skills / Abilities

Educated to degree level or equivalent with appropriate professional qualifications.
Proven leadership skills with the ability to engage, collaborate and influence at the operational level.
Strong technical background, with knowledge of business processes
Fluent English language skills both written and verbal essential. Other language(s) an advantage
Proven experience in a commercial/international environment
Knowledge and experience in managing/leading business processes and accreditation matters
With at least 5 years' experience working in a Management Systems Certification and/or Product Certification business environment, and experience in managing accreditations.
Proven track record of managing functional teams.
Willing to travel on business.
Good influencing and leadership qualities must have the ability to lead a team and influence other stakeholders across all within the organisation in the assigned cluster/country and the wider business.
An enthusiastic and committed team player.
Ability to build and maintain effective build relationships across a matrix organization utilising all means of communication and engagement.
Be selfmotivated, and flexible, with excellent time management/planning, and problemsolving skills.
Ability to understand and focus on the delivery of the client experience and value proposition.

Our Excellence Behaviours:
Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible.

If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.