Deputy Store Manager - Sydney, Australia - Louis Vuitton Malletier
Description
Company:
Louis Vuitton Malletier
- Country / Region : Australia
- City : Sydney
- Business group: Fashion & Leather Goods
- Contract type: Permanent Job
- Function: Retail
- Experience required: Minimum 5 years
- Reference No: LVM18251
- Date of publication:
POSITION
As a Louis Vuitton Deputy Store Manager (DSM), you will be an ambassador of the Brand. You will lead and develop the store team through inspiring hands-on management and coaching.
You will manage and coach your team into building sustainable Client relationships, ensuring that every Client is treated according to the Louis Vuitton promise.
You will strive to identify business opportunities and implement the related actions in order to ensure the achievement of your store's goals.
You will be directly accountable for developing the business and monitoring your store's operations and budget.Team Management and Development
- Develop Managers to ensure their teams deliver the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis
with the Field Coach Trainer to tailor individual action plans
- Identify, recruit and develop talents, secure succession plans
- Organize the team in an efficient manner according to business needs and delegate responsibility
- Translate strategic and business goals into concrete and individual actions and objectives
- Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals
- Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative
- Manage and coach Managers into managing and developing their own teams
Client and Business Development
- Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it and relating to all relevant
- Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual
- Build a loyal Clientele, leveraging all clienteling tools
- Establish a Clientcentric mindset in store to ensure the highest level of customer experience and achieve Client repurchase objectives
- Be the voice of the store in your country by understanding business and local market to suggest actions and recommendations
- Act as a Louis Vuitton ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR)
- Be aware of the competitive landscape and market trends
- In multistore markets, develop relationships with surrounding Louis Vuitton Store Managers to optimize business opportunities and Client
Role Model on Selling and Floor Management
- Lead by example on the floor, understand the Clients' needs, identify potential areas of improvement and cultivate a feel for the market
- Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support as well as
- Provide consistent and qualitative feedback, coach the team on the spot and coach your Managers into coaching their own teams
Operations
- Ensure policies, standards and Louis Vuitton procedures are communicated and implemented
- Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
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