Financial Assessment Officer X 2 - Brisbane, Australia - Queensland Building and Construction Commission
Description
Key Outcomes and AccountabilitiesThe aim of this role is to:
- Assess and prioritise complaints and referrals.
- Liaise with complainants, licensees, accountants and internal and external stakeholders.
- As required, assist with proactive financial assessments into whether QBCC licensees meet the Minimum Financial Requirements.
- Provide recommendations about compliance with the Minimum Financial Requirements.
- Collate and report on assessment outcomes.
- Assist the Financial Assessment Unit in the conduct of audits and financial assessments.
- Provide advice to external customers and other QBCC staff regarding financial requirements for licensing and compliance with the Minimum Financial Requirements.
- Provide exceptional customer service to all staff of the Commission and external customers.
- Manage cases using research, decision making, planning and report writing skills.
- Apply, interpret and provide advice on and implement legislation and policy.
- Use communication and problemsolving techniques to achieve innovation and deliver and promote quality customer service.
- Contribute to the team to achieve outcomes and effective work relationships.
- Knowledge of accounting concepts is highly desirable for this role.
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