Instructional Designer - Melbourne, Australia - Halcyon Knights

Halcyon Knights

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

6 month contract

Hybrid
Collaborative team environment

Our client is a leading research and teaching University in the final stages of a Salesforce CRM implementation.

They are seeking a talented and dedicated
Instructional Designer to play a crucial role in the development and delivery of effective training programs to ensure a smooth transition and adoption of the new system.

You will work closely with end users, change managers, and instructional designer colleagues to develop a comprehensive Training Strategy and Training Needs Analysis.

Key Responsibilities:

Deliver on various change management artefacts in a timely manner
Provide regular status updates on training progress
Generate adoption and usage reports
Collaborate with Business Analysts to align Work Instructions to Business Processes
Develop or update work instructions, including instructional videos, as necessary
Analyze requirements and develop instruction materials to match learning needs
Assess and report on learners' competency and achievement of learning outcomes
Provide input and advice for posttraining support
Develop the Training Plan, considering learning outcomes, delivery methods, and scalability
Utilize a range of digital formats and tools to develop diverse learning materials
Troubleshoot system problems and escalate issues when needed

Required Skills:

Salesforce implementation experience is essential
Extensive experience in L&D, including facilitator/training delivery skills
Proficiency in developing and delivering training for end user groups
Comfortable with hybrid training formats and engaging with diverse delegates
Experience in the education industry is highly desirable
Strong knowledge of Agile Methodology and transitioning project learning artefacts into BAU and induction programs
Proficiency in using digital formats (e.g., Articulate, Camtasia, Snagit, Captivate)
Familiarity with JIRA, Confluence, LMS (TrainMe and Canvas), and CRM systems (Salesforce, Microsoft Dynamic)
Understanding of instructional design models, Design Thinking, HCD methodologies, and change management methodologies (e.g., Prosci)

Working Arrangements: