Customer Service Officer - Joondalup, Australia - Lendlease
Description
Start date:
ASAP
- Causal role
- Work alternative weekends $25.68 per hour
The Customer Service Officer represents the face of our Centre and plays a critical role in providing an exceptional customer experience for our customers.
This role acts as a key liaison between the Centre Management, the Customer Service Team and our customers, including both our shoppers & retailers.
Shifts will include alternate weekends as part of a 2 week rotating roster, the set days are:- Week A
- 16hrs
- Monday 12:30-5:00pm, Saturday 10:00-5:00pm, Sunday 10:45-3:45pm.
- Week B 13hrs Monday 12:305:00pm, Tuesday 12:305:00pm, Wednesday 8:4512:45pm
Your duties will encompass a wide variety of ad-hoc administration, sales and marketing activities, as well as being the first point of contact for the majority of our Customers at the Centre Management desk.
In order to be successful in this role, you will have broad knowledge of customer service principles and a positive, ambitious nature.
In return, you will be offered an hourly rate and opportunities to progress your career within Lendlease.
We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times.
At Lendlease we offer workplaces that unite diverse minds; where respect, equitable treatment and equitable opportunity are just the norm.
We remain committed to supporting under-represented groups and providing a wide range of inclusion initiatives, so that everyone is supported to thrive.
Our commitment to Diversity, Equity and Inclusion is reflected in our Elevate Reconciliation Action Plan, our Bronze Award with the Australian Workplace Equality Index by Pride in Diversity, and our generous parental leave policy of 26 weeks to any parent regardless of gender.
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