Corporate Concierge - Melbourne City Centre, Australia - Superior People Recruitment

Superior People Recruitment
Superior People Recruitment
Verified Company
Melbourne City Centre, Australia

3 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Our client is a provider of unique premium workspaces, business lounges, meeting rooms and events spaces, now seeking a Corporate Concierge, who will be responsible for creating memorable and impactful experiences for members.


MAIN RESPONSIBILITIES:


  • Welcome members upon entrance
  • Cultivate relationships for long term and/or repeat bookings
  • Act as the point of reference for members who need assistance or information and attend to
their wishes and requirements

  • Arrange events, excursions, transportation etc. upon request from members
  • Answer the phone, take and distribute messages or mail and redirect calls
  • Conduct tours of prospective members or liaise with colleagues at other locations to conduct
tours when required

  • Assist in other ad hoc administration duties, as required
  • Report site maintenance issues and facilitate their resolution, as required

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job.

  • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 kilos of office product, supplies, furniture and so on
  • The ability to bend, squat and climb stairs
  • The ability to stand for long hours as required

SKILLS, KNOWLEDGE & EXPERIENCE:

  • Proven experience as concierge; experience in customer service or relevant role is an advantage
  • RSA License
  • Proficiency in English; multilingual is strongly preferred
  • Excellent communication skills verbal and written
  • Polite and confident with a great deal of patience
  • Ability in multitasking and timemanagement
  • An outgoing personality which makes people feel welcomed and part of a cohesive, inclusive group
  • Excellent time management skills, with an ability to work autonomously in a busy environment
  • Outstanding customer service skills, ideally with experience in coworking, hotel/hospitality or retail
  • Knowledge of Microsoft Office packages especially Word, Excel and PowerPoint

PERSONAL ATTRIBUTES:

  • Top corporate presentation and grooming
  • Honest and reliable in work practices
  • Trustworthy
  • Business friendly and shows professional approach
  • First Aid Certificate
Full Time; 8:30-5:30 Mon-Fri

Clean Police Cheeck will also be requried.

Minimum 2 vaccinations against Covid is essential to be considered for this position.
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